Jorel Association Management (dba HOAInfoNC)

Test your HOA knowledge.... Find out what you don't know!
	Please complete the following survey. We appreciate your input. You will be entered into our monthly drawing for a valuable prize. *** If you wish to remain anonymous, please just enter "Jorel" as the answer to the first four questions. Thank you!


	Name	*
	Address	*
	Name of Homeowners Association	*
	Contact Number or Email Address	*
	Are your Board Meetings open to all owners?
	Has your Association had a Reserve Study?
	Do you know what a Reserve Study is?
	Is your Reserve Fund adequate for Future Repairs?
	Have you ever read your Governing Documents?
	Does your Board communicate with owners on a regular basis?
	Do you know who your Board Members are?
	Do you know how to contact your Board of Directors?
	Are new owners mailed welcome packages with community information?
	Do you receive monthly financial statements on a timely basis?
	Are the finanical statements easy to understand?
	Have you ever seen your Association Financial Statements?
	Are owners fined for violations without having a hearing first?
	Have you ever fined an owner more than $100 for each violation/day?
	Do Board members know what thier duties are?
	Are minutes of Board meetings completed promptly and available to owners?
	Are association vendors properly supervised and held accountable (ie. landscaping, pool, etc.) ?
	Are bids solicited for major repairs and analyzed for/reviewed with the Board?
	Does your Association have problems collecting dues?
	Are late letters mailed monthly?
	Do your late letters include required disclosures?
	Do your late fees exceed $20 month?
	Do you offer payment plans to delinquent owners?
	Are your funds invested to maximize investment income?
	Is your association delaying maintenance projects due to financial constraints?
	Is your Association assessing Late Fees in accordance with your governing documents?
	Does your Association have poor cash flow?
	Is returned mail thrown away or tossed in a box?
	Is returned mail researched and updates made?
	Are ARC Requests reviewed for completion by your Mgmt Co, prior to sending to Board/Comm to review?
	Are ARC requests reviewed within 30 days?
	Are community volunteers hard to find?
	Is your insurance coverage adequate? Does it cover everything?
	Are your Association vendors licensed, insured and responsive?
	Do you or your management company stay current with changes in Association Laws?
	Are you familiar with community association laws?
	Does your Mgmt Company and its Managers have Industry (CAI) designations?
	Does your Association Mgmt Co also Sell or Rent houses in your community?
	Does your Mgmt Co also provide landscaping or repairs/maintenance work?
	Does your community manager visit the property on a regular basis?
	Has your Association published Rules & Regulations?
	Does you Community have a website?
	If so, does your website have a current owner directory?
	Is your website updated daily?
	Do you send blast emails to your community?
	Is there anything you wish you could change about your community or association?
Jorel Association Management Knows these Answers and More!Thank you for taking the time to complete this survey.You will be entered into our monthly drawing for a chance to win valuable prizes.
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