A Menu of Skills Sought in Management to Assist in the

Preparation of a Contract, Job Description or Resume

Administrative

1.   Knowledge of personal procedures: hiring, training, supervising, etc.

2.   Ability to give direction.

3.   Ability to relate and motivate people.

4.   Ability to define job tasks.

5.   Ability to determine performance standards.

6.   Ability to train, discipline and fire employees.

7.   Knowledge of general business management techniques and generally accepted business practice.

Report, Record, and File Maintenance

1.   Knowledge of good records keeping procedures.

2.   Knowledge of what records to keep.

Insurance Coverage/Settlements

1.   Knowledge of government/legally required insurance coverage.

2.   Knowledge of basic insurance concepts and terms.

3.   Knowledge of association policies related to terms.

4.    Knowledge of requirements in the condominium documents regarding insurance.

5.   Knowledge if available insurance coverage.

6.   Understanding of adequate insurance coverage.

Coordination of Association Meetings

1.   Knowledge of the law and association documents related to association meetings.

2.   Knowledge of meetings documents requirements.

Advice and Consultation

1.   Good listening skills.

2.   Ability to recognize when professional services are needed.

3.   Ability to analyze problems.

4.   Knowledge of potential liability resulting from one’s actions,

5.   Ability to develop and implements disaster preparedness procedures and emergency plans.

Transition

1.   Ability to understand financial reports

2.   Familiarity with laws regarding transition, implied warranties, and related issues.

Fiscal

1.   Basic accounting skills.

2.   Budget planning and analysis skills.

3.   Knowledge of financial reports.

4.   Knowledge of related federal and state laws.

5.   Long and short term financial planning skills.

Assessments/Fee Collections

1.   Ability to establish fee/assessment collection procedures.

2.   Knowledge of related legal requirements.

3.   Ability to keep accurate accounting records.

4.   Ability to work with associations accountants.

Physical Maintenance

1.   Ability to determine maintenance and service specifications.

2.   Ability to analyst and negotiate bids.

3.   Ability to supervise specification compliance.

4.   Ability to plan and schedule deferred and/or current maintenance.

5.   Ability to handle emergency repairs.

6.   Ability to implement a preventive maintenance program.

Grounds Keeping

1.   Knowledge of landscape maintenance and pest control.

2.   Ability to coordinate and schedule landscape maintenance.

Exterior Maintenance

1.   Ability to plan, schedule and supervise.

2.   Knowledge of health and safety standards.

3.   Knowledge of contractor’s obligations.

Interior Maintenance

1.   Knowledge of janitorial and housekeeping tasks.

2.   Ability to diagnose interior maintenance problems and determine liabilities.

3.   Knowledge of fire and safety regulations and compliance procedures.

Security

1.   Ability to maintain liaison with local public safety agencies.

2.   A cursory knowledge of electronic security devices and equipment.

Legal

1.   Knowledge of relevant codes, laws and ordinances; acquire and maintain knowledge of current state condo laws, fire and health codes, worker’s compensation laws, tax requirements, and local ordinances.

2.   Some knowledge of Director and Officer (D&O) liability, errors and omissions.

3.   Knowledge of North Carolina Condominiums At and its amendments.

4.   Ability to work with the association’s counsel.

Liens and Foreclosures

1.   Knowledge of related statutory requirements and association board policies.

2.   Ability to carry out policies uniformly.

3.   Knowledge of notice requirements.

4.   Knowledge of how to protect the association’s assets.

Social

1.   Ability to deal with complaints objectively and consistently.

2.   Knowledge of rule enforcement methods.

3.   Ability to communication rules.

4.   Ability to provide documentation of due process.

Interpersonal

1.   Human relation skills.

2.   Knowledge of problem solving techniques.

3.   Ability to mediate disagreements.

4.   Ability to identify the roots of the problems.

5.   Excellent oral/written communication skills.

General Assistance and Coordination

1.   Ability to evaluate the legitimacy of owner/resident requests.

2.   Ability to refuse non legitimate owner/resident requests.

3.   Ability to determine when an emergency exists.

Publsihed in www.condojobs.com:  August 18, 2008

Provided by Jorel Association Management: August 2008